CUSTOMER FAQS

All tickets will be sent via email up to two hours after your booking. If you haven’t received your tickets via email please check your junk mail. Alternatively – you can log into your account to check the status of your tickets where you can reprint them.

Kapomb refund policy is that all tickets are non-refundable and non-transferable. However, you may contact your event organisers, which may have different terms and conditions.

To contact Kapomb you can email us via the contact form – we will do our upmost best to help you with any issues you may have within 72 hours.

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